Joerns Healthcare, a leading provider of patient handling solutions to the NHS and private healthcare sector, approached us with a problem common to many B2B organisations. Its network of UK distributors required a single platform to access Joerns product, technical and marketing information. At the time, distributors had to email or call Joerns HQ to access the information which was proving time consuming and impractical - especially when side-by-side customers. To solve the problem, Joerns set us three challenges:
After mapping out a fluid and intuitive user experience, we created an interface that focused on simplicity and quick-search functionality. Now distributors could access the information they needed in a few seconds from their desktop, tablet or smartphone - perfect for managing sales enquiries on-site or over the phone.
Distributors can access all product information instantly from any device.
Enquiry administration time and costs significantly reduced for Joerns and distributor network.
Customers provided with required information in quick-time.
Region-specific content available to every country.
Full image and video library for all products sold by each region.
A single point of access for: