Joerns Healthcare is one of the leading global manufacturers and distributors of patient handling solutions to the healthcare sector. The Company also supplies bespoke lifting slings, that attach to the lifting hoists, for patients of all sizes and abilities.
Joerns approached us to design an
online platform for customers to order made-to-measure slings.
The company was previously reliant on a paper-based system, where customers would fax hand-written orders to head office. This system was proving slow and prone to ordering inaccuracies and errors. Following a series of consultations with Joerns and NHS clinicians, we produced a full specification for the user interface and ordering procedure.
The user is guided through 5 key stages, capturing the information required to create the best fitting sling for the patient. At the end of the process, suitable sling types are recommended and the customer can request the order via Joerns’s distribution centre.